Class Policies

Registration: 

All MUSEjar classes require advance registration, unless otherwise noted. It is strongly recommended to register in advance to avoid class cancellation based upon low attendance. You can register through our website, over the phone, or in person. 

To register for a class with a Gift Card, redemption must be made over the phone or in person, prior to class. Occasionally MUSEjar hosts classes in the space with separate registration not handled through our website. Unfortunately MUSEjar Gift Cards are not valid toward those classes.

Spots are only guaranteed once payment is finalized.

Cancellation Policy: 

Occasionally classes are cancelled due to low registration. In the event of a class cancellation, registrants will be notified prior to the class date and a full refund will be issued. 

In the event you need to cancel a class, you must cancel a minimum of two days (48 Hours) prior to the class date in order to receive a refund or transfer credit. No refunds or transfers will be made on the day of the class or after the class has started or no show attendance for any reason. This is because our teachers purchase materials and plan for their classes based on the number of students registered. However, if you’d like to offer your seat in that class to a friend or family member, we’d be happy to let them take your seat. We ask that you please call us ahead of time or email us at musejarart@gmail.com by noon on the day of the class to let us know.

A single class pass may be transferred for the use of another class only once in the case of an emergency, sickness, or extreme weather. Transfers must be made within one week of cancellation. If credit does not equal newly scheduled workshop price, the difference must be paid.

MUSEjar may cancel a class for extreme weather conditions (i.e. if there is a warning to avoid travel) or in the case of an emergency. We will try to reschedule the class within a week of the original class date and the same scheduled time as soon as we can. If you cannot make the rescheduled date we will refund you the price of your seat or honor a transfer toward another MUSEjar class. Transfers must be made within a week of the original class date.

Please note: In regards to our weather policy, we are located in Erie County in the town of East Aurora. While we understand and appreciate our students that travel from all over for our classes and shop, we do make cancellation decisions based on the weather where we are located. To do this, we look to our community closings.